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Terms of Use

Last Update: April, 08, 2018


Recognition as a “Trusted Resource” is central to ChitoTech® relationship with its many clients. We recognize that our success is absolutely dependent upon earning and maintaining our clients’ trust and confidence. Clients will use our system only if they are certain that their privacy is protected and their information is used only for the purposes for which they have granted permission. ChitoTech® has identified preserving this trust as an essential business principle.

This document describes the operating principles and the safeguards employed by ChitoTech® to protect the security and privacy of the information which its products process.


ChitoTech® is concerned about privacy issues and wants you to be familiar with how we collect, use, and disclose information in HealApp. This Privacy Policy describes our practices in connection with information that we or our service providers collect through the HealApp or ChitoTech Website operated and controlled by us from which you are accessing this Privacy Policy. By providing personal information to us or by using the HealApp, you agree to the terms and conditions of this Privacy Policy.

HealApp® has identified a number of fundamental principles which guide product development decisions. These basic principles include:

  1. HealApp® prevents unauthorized access to information by all persons, including unauthorized access by employees of Telemedicine Solutions;
  2. HealApp® preserves the right of the healthcare professional and/or the individual to make the decision whether and to whom to disclose information;
  3. HealApp® discloses only the minimum amount of information necessary to accomplish the intended purpose;

Patient information

Some parts of HealApp may ask you to submit personal information in order for you to benefit from the specified features (such as the progress of treatment, medical team contact, or order processing).You will be informed what information is required and what information is optional.
We may combine the information you submit with other information we have collected from you, whether on- or offline, including, for example, your medical history. We may also combine it with information we receive about you from other sources, such as your physician, and other third parties.

IP Address

Your IP Address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider. An IP Address is identified and logged automatically in our server log files whenever a user visits the Site, along with the time of the visit and the page(s) that were visited. Collecting IP Addresses is standard practice on the Internet and is done automatically by many web sites. We use IP Addresses for purposes such as calculating Site usage levels, helping diagnose server problems, and administering the Site.

Device Information

We may collect information about your mobile device.


This Privacy Policy does not address, and we are not responsible for the privacy, information, or other practices of any third parties, including any third party operating any site or web property (including, without limitation, any application) that is available through this Site or to which this Site contains a link. The availability of, or inclusion of a link to, any such site or property on the Site does not imply endorsement of it by us or by our affiliates.

We use reasonable organizational, technical, and administrative measures to protect personal information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the CONTACTING US section below.

We claim that we never share your information for marketing purposes.


If applicable and you would like to review, correct, update, or delete the personal information that you have provided via the app, please contact us as specified below in the CONTACT US section. We will try to comply with your request as soon as reasonably practicable. You may also visit the Site to update your online profile.


Unless we specifically request or invite it, we ask that you not send us, and you not disclose, any sensitive personal information (e.g., information related to racial or ethnic origin, health, criminal background or trade union membership) on or through the app or otherwise to us. In those cases where we may request or invite you to provide sensitive information, we will do so with your express consent.

Right to Change Privacy Statement

ChitoTech® may change this Privacy Statement at any time. Notice of any new or revised Privacy Statement, as well as the location of the new or revised statement, will be posted on the Site for at least 60 days after the change. It is the obligation of users returning to the Site to learn of changes to the Privacy Statement since their last visit. Any change to this Privacy Statement shall be effective as to any visitor who has visited the Site before the change was made.



If you have any questions about this Privacy Policy, please contact us via one of these methods:

  1. On the Site, via the CONTACT US section,
  2. Phone: For Consumers and Professionals, please call +(98) 21- 8832 1517-19 (Saturday to Wednesday, 8am to 4pm)



 Address :Units 9 and 11,  Khaghani Building,No 83، Somayyeh street ,Tehran, Iran Postal code: 1571838318

Phone: +(98)21-88321517 - 19

Fax:  +(98) 21-88835224

Email: info@chitotech.com





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